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Important: You should contact with our service before returning, stating the reason. We do not assume any responsibility for goods returned using any method other than our approved return service.

You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

• Please note that stamps must be unused and returned in their original packaging.
• Only one prepaid label is provided for each order, therefore all goods must be returned in the same parcel.
• Return shipments must be made using the same service as for the original delivery.